We are roadies. We are downhillers. We ride track. We ‘do’ triathlon. We race. We commute – on hybrid, on fixed, on ‘E’. We love hills and mountains and gravel. We like rain !. We are bike traders, bike builders, bike tinkerers. We are weight weenies, aero obsessives and newbies. We want everyone to ride.

When a new shipment arrives at our shop in Kingston there is always a buzz in the air, of the unknown. When you buy and sell pre-owned bikes it’s so much more than a used bike. There’s a story, an adaptation. The manufacturer blurb is long gone, now it’s a real person’s story. It’s interesting. It hasn’t finished.

When I started this in 2013 the purpose was simple.. great value, fair price, safe trade. Since that time we have dedicated ourselves to that same ethos. Attentive service, immediate follow up, honesty and good communication. We are a long standing team with closely shared principles. That dedication has earnt us a fantastic reputation, many regular customers and a strong network of suppliers. This gives us access to quality stock such as ex-demo and display, ex hire and team bikes. We carry some new stock too where it makes sense.

We are located in Kingston, not far from Richmond Park, with loads of parking. We have a showroom, café and workshop. Here you can meet our sales team, chat to mechanics and enjoy a great coffee. We are also on the phone all day chatting to customers, from everywhere.

Matt, Founder, Cycle Exchange.

Our Services

1 Review for Cycle Exchange


1 Reviews

Best bike repair service I’ve ever experienced

5.0/ 5

I have a small Fiido D2 e-bike and also a Mate X. I was riding around Kingston looking for a bike shop that does repairs, to ask if they can change the breaks or the break pads on my small Fiido bike. I saw the great reviews for the shop called The Bicycle Service so I stopped by without having much hope for a quick repair, usually regular bike shops turn me down right away when they see that it’s an e-bike but with these guys I had a 5* experience from the moment I stopped by. They are friendly and they definitely have the “yes we can” attitude and they did not try to rip me off either. They assured me if I leave the bike there, they can change the break pads for me and also the rear metal plate which was crooked and it would be ready the next day. They called me a left me a voicemail the bike was ready the next afternoon, the new parts they have provided plus the labour fee was less than £50 and I was happy with that. The breaks work great now and I am already thinking about when to take my other bike to them for some much needed upgrades.

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August, 2022



  • 9:00 am - 10:30 am

  • 10:30 am - 12:00 pm

  • 12:00 pm - 1:30 pm

  • 1:30 pm - 3:00 pm

  • 3:00 pm - 4:30 pm

  • 4:30 pm - 6:00 pm

August 26,2019

  • Tuesday
  • 9:00am - 10:00am
  • BikeShops.London
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