Best bike repair service I’ve ever experienced
I have a small Fiido D2 e-bike and also a Mate X. I was riding around Kingston looking for a bike shop that does repairs, to ask if they can change the breaks or the break pads on my small Fiido bike. I saw the great reviews for the shop called The Bicycle Service so I stopped by without having much hope for a quick repair, usually regular bike shops turn me down right away when they see that it’s an e-bike but with these guys I had a 5* experience from the moment I stopped by. They are friendly and they definitely have the “yes we can” attitude and they did not try to rip me off either. They assured me if I leave the bike there, they can change the break pads for me and also the rear metal plate which was crooked and it would be ready the next day. They called me a left me a voicemail the bike was ready the next afternoon, the new parts they have provided plus the labour fee was less than £50 and I was happy with that. The breaks work great now and I am already thinking about when to take my other bike to them for some much needed upgrades.