Best bike & customer service ever.
Dropped off my bike in a quite bad condition, it wasn’t safe, breaks needed to be replaced and break pads too. Plus, my saddle snapped off and the overall heath of my poor bike was bad. I had a full consultation before leaving the bike with them, and they have been fully honest and transparent from the very first moment. We agreed on the price and I left it in the very capable hands of Mark and the team and guys. Considering the extremely busy moment that all bike shops are experiencing, I got my bike back in less than 5 days. Now I’m the happiest: the bike is basically like new. Upon collection, the mechanic took time to explain in detail what job has been done and also recommended to look into other issues that he spotted. Everything in complete honesty and transparency. Thank you guys, I’ll always come back to you!